Frequently Asked Questions

Research peptides are short chains of amino acids synthesized for use in laboratory studies. TrueBond Labs supplies them exclusively as reference materials for in-vitro and qualified research applications. They are not drugs, supplements, or consumer products.

No. Every product we sell is intended strictly for laboratory research. Our products are not approved by the FDA and are not for human or animal consumption in any form. We cannot provide any guidance on mixing, dosing, or usage, and orders placed for consumer purposes violate our terms of sale.

Lyophilized peptides are shipped in sealed vials and should be kept cool, dry, and away from direct light. For long-term laboratory storage, refrigeration or freezing per your facility's standard handling protocols is recommended. Specific stability data, where available, is listed on each product page.

Lots are tested by an independent lab for HPLC purity and identity, and each certificate is published on its product page and in our lab reports.

A Certificate of Analysis is the lab document for a specific lot's HPLC purity and identity. Each vial carries its lot code. Where a certificate is published, it is on our Lab Reports page under that code.

Place your order to request an invoice. Nothing is charged yet. A real person on our team texts a secure payment link to your mobile number, usually within 1 to 3 hours. Invoicing hours: Mon to Fri 9 AM to 7 PM ET, Sat and Sun 10 AM to 4 PM ET. In the last hour before close, the text usually comes before that day's close, or by 11 AM ET on the next invoicing day if we can't send it before close. Orders placed outside those hours get a payment link by 11 AM ET on the next invoicing day. Your order ships once it is paid.

Not to check out. To browse our research peptide catalog, you need a free research account. It takes under a minute with just your name and email, there is no password, and it gives you 20% off full-price items on your first order. Sale prices are already discounted, so the code skips sale items. Lab supplies and bacteriostatic water are open to everyone. Your order confirmation and tracking arrive by email.

Enter the email on your account and we send you a one-tap sign-in link. There is no password to remember. The link works once and signs in the device you open it on.

Yes. Active promotions are announced in the banner at the top of the site and through our email list. Enter your code on the order form before you request your invoice. Free-shipping eligibility is based on your order subtotal before any discount is applied, so a code never costs you free shipping.

Yes. The entire site is encrypted with 256-bit SSL, and card data is handled directly by our PCI-compliant payment processor. TrueBond Labs never sees or stores your full card number.

We ship to addresses within the United States only. We do not ship internationally at this time.

All orders ship via USPS: Ground Advantage ($9.99 flat), Priority Mail, or Priority Mail Express. Orders with a subtotal of $100 or more ship free by Ground Advantage. The threshold is measured before any discount code, so a code never costs you free shipping.

Weekday orders paid by 2 PM ET ship same day. Orders paid after that cutoff, or on a weekend, ship the next business day.

You'll receive an email with your USPS tracking number the moment your order ships, so you can follow it door to door.

All sales are final for changes of mind. If an order arrives damaged, incorrect or missing an item, tell us within 7 days of delivery and we'll replace it; see truebondlabs.com/returns.

All sales are final for changes of mind. If an order arrives damaged, incorrect or missing an item, tell us within 7 days of delivery and we'll replace it; see truebondlabs.com/returns.